Terms of Use

Buyer protections

These three protections are offered on the terms below. They are stated in the same words here and everywhere else on this site: no page promises more than this section grants. They apply to qualifying orders placed with us and confirmed in writing, and they do not limit any right you have that cannot be excluded by law.

1. Trial Quality Refund

If a paid trial order is verified by a qualified independent laboratory as not meeting the acceptance specification confirmed in writing before dispatch, we refund the product cost of that trial order.

This applies where:

• The acceptance specification is agreed in writing before the trial is dispatched. Without it there is no objective standard to test against, so it is the first step of every trial.
• Testing is carried out by a qualified independent laboratory of your choosing, not by us.
• The claim is supported by the laboratory report and by chain of custody linking the tested material to the lot number on your shipment.
• You notify us of the claim within 14 calendar days after delivery and provide the qualified laboratory report within 30 calendar days after delivery, unless the written order confirmation states a longer period.

The following are excluded:

• This covers an objective failure against the agreed specification. It does not cover subjective dissatisfaction with material that meets that specification.
• We refund the product cost of the trial order. We do not reimburse your laboratory testing fees, freight, duties, or any indirect or consequential loss.
• A claim cannot be assessed without a report from a qualified independent laboratory and chain of custody to the supplied lot.
• Material that has been altered, decanted, or stored outside the handling conditions stated in the order confirmation falls outside this protection.

2. One Customs Replacement

If a qualifying international order is formally seized, or formally detained and not released, by customs, we will reship equivalent goods once, free of charge, after we receive verifiable official documentation of the seizure or final non-release.

This applies where:

• Within 14 calendar days after the final written notice is issued, you send the official customs notice, seizure record or equivalent authority document in a form we can verify.
• The consignment was shipped to the recipient and declaration details you supplied, on the route confirmed in the order.
• The replacement is the same goods and quantity as the affected consignment.

The following are excluded:

• This applies once to each affected qualifying order expressly marked as eligible in its written quotation or order confirmation. It is a single replacement of that consignment, not a repeated replacement cycle, and it is not customs clearance insurance.
• It does not apply where the recipient details, address or declaration information you supplied were incorrect or incomplete.
• It does not apply where duties, taxes or charges were refused, unpaid, or where the consignment was returned or abandoned for that reason.
• It does not apply where import of the material is prohibited or restricted by law at the destination, or where the buyer did not hold a permission the destination requires.
• It does not apply where the loss follows a breach of these terms by the buyer.

3. Locked Batch + Same-Lot Evidence

For qualifying bulk orders, the specific lot or batch is locked before production or release, and the COA, HPLC chromatogram and MS report supplied with the order correspond to the lot number on the goods.

This applies where:

• The lot is locked against a confirmed order and a confirmed specification, so both sides know which material the documentation must describe.
• The documents are issued for that lot and are supplied with the order or release paperwork.
• Where you require testing by a third-party laboratory, that is agreed and quoted before production — it is a separate scope, not an assumption.

The following are excluded:

• Documentation from a historical or different batch is never presented as evidence for your bulk order.
• Third-party laboratory testing is not implied or included unless it is separately agreed and quoted before production.
• The issuing party and the scope of testing are stated in the quotation or order confirmation, so you know what each document does and does not cover.
• This protection applies to qualifying bulk orders. Documentation available for a trial order is confirmed at the time of quotation.

Applying to all three

• These protections are available to qualified business and research buyers, on orders confirmed in writing with us.
• Whether an order qualifies, and any period for raising a claim, is stated in the quotation or order confirmation before you pay.
• They cover the remedies described. They do not extend to indirect or consequential loss.
• Material is supplied for research use only and not for human or veterinary use. No protection here implies any other use, and no regulatory approval is claimed for any market.

Research use only

All material referenced on this site is supplied for research use only. It is not for human or veterinary use, not for consumption, and not for any diagnostic application.

Nothing on this site is medical, handling or application guidance, and none is available on request. No statement here describes an effect, benefit or outcome of any compound, and none should be inferred from a compound being listed.

No regulatory approval is claimed

No compound, document or process referenced here is claimed to be approved, registered, cleared or endorsed by any regulatory authority in any jurisdiction. Any impression to the contrary would be mistaken.

Who may use this site and buy

This site addresses qualified business and research buyers. By enquiring you confirm that you are acting for a business or research organisation, that you are legally able to buy and handle research materials where you are, and that material will not be used for human or veterinary purposes.

We may decline any enquiry or order at our discretion, including where an intended use appears inconsistent with these terms.

Buyer responsibilities

• Confirming the regulatory, import and licensing requirements that apply where you receive, use or resell material
• Ensuring material is handled and stored appropriately by competent personnel
• Ensuring your own onward sales, labelling and statements comply with the rules that apply to you
• Verifying that material and documentation match your agreed specification on receipt

Status of information on this site

Range listings, formats, packaging and process descriptions are indicative and provided for procurement planning. Availability, specification, packaging, quantity bands, pricing and timing are confirmed only on the current wholesale list at the time of enquiry, and are subject to product and stock confirmation.

No prices are published on this site. The trial and bulk qualification quantities shown are procurement rules, not an offer capable of acceptance; availability, final quantity, price and all order terms apply only when repeated in a written quotation or order confirmation.

Enquiry form and WhatsApp status

The enquiry form is not connected to our own back end. It validates entries in your browser and assembles an RFQ summary. Completing the form alone does not constitute an enquiry, order or notice to us.

An enquiry is transmitted only when you deliberately send the generated message through WhatsApp or another contact channel. Review the RFQ before sending; use of WhatsApp is also subject to WhatsApp’s terms and privacy policy.

Payment, freight and order-specific terms

Paid trial orders may be paid by Wise or Stripe after order review. Bulk and repeat orders are paid by USDT only. Wise instructions, Stripe payment links, and the USDT network and receiving address are provided only after buyer and order review in the current written quotation or order confirmation; this website does not collect payment credentials or publish wallet details.

Use only the payment instructions, network and address stated on the reviewed written quotation or order confirmation. Payment details are never published on this website. Funds sent by an unsupported method, to the wrong network or to an address not stated on the current order confirmation do not settle the order.

Payment timing, quoted currency or USDT amount, transaction or network fees, Incoterm or delivery basis, freight, insurance, duties, taxes, lead time and the destination route are stated in the written quotation or order confirmation for each order. Unless that document says otherwise, production allocation and dispatch do not begin until cleared payment is received.

The written order confirmation also identifies whether an order qualifies for the customs-replacement protection and any destination-specific conditions. If this website and a written order confirmation differ, the written order confirmation governs that order.

Intellectual property

The text, layout, artwork and code of this site belong to Bulk Peptide Works. Compound names are used descriptively to identify materials; any third-party trademark mentioned belongs to its owner and its use here does not imply affiliation or endorsement.

Limitation

This site is provided as is for information. To the extent permitted by law we accept no liability for loss arising from reliance on information published here, as distinct from the terms of a written order confirmation, which governs a specific order.

Changes

These terms may be updated as the site and the supply operation develop. The version on this page is the current one.